Sustainable Metal 🤍 Jewellery made by hands in Australia

Terms and Conditions

SHIPPING

*For the moment we only offer shipping within Australia.

*All orders are shipped by Australian Post.

Standard Shipping

Delivery Time: Australian Standard Shipping is estimated 3 - 7 business days.

Cost: Free

Express Shipping

Delivery Time: Australian Express Shipping is estimated 1 - 3 business day

Cost: AU$15.00

**note: All jewellery is handmade so please allow between 4 - 6 business days to process your orders.

 

RETURNS

Returns & Exchanges

Contact me at sales@ferjewels.com.au within 7 days of delivery and the items must be sent back to me within 14 days of delivery.

 

It is your responsibility to securely package your products as exchanges cannot be made for items damaged in transit. 

REFUNDS

Refunds will only be issued for pieces that have been deemed faulty (manufacturing) within 6 months of purchase.

Manufacturing faults do not included wear and tear, bent, broken or cracked.

Is very important that the returned items should be in its original condition as shipped.

It is the customers responsibility for return shipping cost.